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Global workshop delivers insights on reports dataReports workshop

EMS reports are a unique resource for Cooperative members. They can be used to identify issues and make improvements to the EMS service. Using the full range of information in the reports offers better visibility and will help members provide a competitive service for their customers.

The breadth of information available can be daunting, so the global training workshop was organized for EMS Cooperative members to increase understanding of EMS performance reports. The three-day workshop generated a lot of interest: over 60 participants attended and a further 20 joined in remotely. There was time for smaller group work and the interactive structure meant that participants gained practical experience using the reports.

Since the first reports workshop in 2015, the number of EMS measurements has increased to help customers access a full range of information about their EMS item. As well as an in-depth look at the new reports, the workshop also included sessions on new and updated EMS standards that now contain additional information, allowing EMS members provide customers with full visibility of their EMS shipments throughout the entire supply chain.

A second reports workshop for EMS Cooperative members from the Americas took place June in Miami. Please contact your EMS Regional Coordinator for further information on any of the reports.

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Other news

More members join the EMS Cooperative

Welcome to French Polynesia and Oman as the latest members to join the EMS Cooperative >>  182 EMS Cooperative members

20th EMS Cooperative General Assembly 

The presentations and report from the 20th EMS Cooperative General Assembly are available to members >> 2017 General Assembly

What is EMS?

EMS is an international postal Express Mail Service, for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).

EMS customers can track their EMS items: EMS tracking. For answers to general EMS queries, EMS customers should use the customer section to find the appropriate EMS Customer Service Department contact.